Project Summary
We are always committed to improving the professionalism of our team. Whether it is product cooperation or export process coordination, we strive to provide customers with quality service and professional solutions. This is the key to our customers.
1. Questions & Challenges
Another new customer from Indonesia, he never do business oversea before. he was interested in the ceramic lagging but only give the size of conveyor belt for the tender. He wasn’t familiar with the import procedure and worry about more charges from customs.
2. Suggestion & Solution
We inferred the size of pulleys and then calculated the quantity of ceramic lagging strips with maximum use. We showed them a lot of case and documents we provided to other customers ( we cover customer information in documents ) and give professional suggestion about the products using. He gradually clear for all issues and placed trial order firstly. When they received our goods, they are satisfied and we are happy too.
3. Achivement
The professionalism in industry and product ensure us give suitable suggestion to customer, it help him to make a optimized decision. It also increase customer trust and they take us as an important supplier afterwards.