Communication is the biggest problem in international trade, and every time I am very careful to confirm all the details. In the past 4 years of cooperation with Beltcare solution, the only major incident we had was the communication problem, which caused the product label on the product carton to be inconsistent. We were very angry at that time, the atmosphere was very tight, and no one wanted to have this problem. In the end, Beltcare solution took the initiative to take responsibility, and we agreed half half to take responsibility for this.

Although we will be controversial, they can actively communicate and accept the compensation, so I am very reliant on their character. Later, we strengthened communication and communication, and the cooperation is becoming more and more skilled. Now it is already a strategic partner.

Ashish from Indonesia

I met Beltcare solution at the 15th Beijing Mining exhibition when I just left the contact. Although David has been tirelessly following up on our cooperation, our company has a strict supplier review process. From 2015 to 2017 years, we have no cooperation.

Until October 17th, the suppliers we worked with had problems. Our goods were told not to be delivered. If the goods could not be delivered on time, the conveyor belt project we were going to maintain would lose nearly 30,000 US dollars. As a last resort, we tried to talk to David, and then started the first cooperation with Beltcare. Although we tried to order large quantities for the first time, we could not do anything about it. Finally, we are pleasantly surprised that beltcare solution is not only more competitive in terms of price, but also very skilled in quality control. The order we temporarily added to the order, we have to arrange it, it is very necessary for the supplier to cooperate, but they are very timely to help us produce and send the goods. Here I am very grateful to David for timely follow-up and their company’s cooperation.

Rodrigo from Brazil